I stayed here two nights. First impression of room was very good. Staff pleasant and interested in assisting you any way u need it. Good golf cart shuttle service to and from restaurant. Very outstanding dinning room with view of lake. Food well presented and tasted very good.
I would stay here again and for more days next time.
Only stayed for one night, but loved everything about it. Very clean room and the resort is situated perfectly on the river with amazing views. Great indoor pool. Would definitely stay again!
Great location right on the water with beautiful views. The rooms could use updating but the dining area looks amazing looking on the water.
Clean room, okay beds, very nice Jacuzzi in bathroom, smallish balcony on second floor. The restaurant connected has really good food and good service. If/when I come back to this area, I would definitely stay here again...next time I'd request a room overlooking water instead of parking lot though.
Laminated TV guide would be helpful in order to know # 21 is the channel guide. I had no clue how to pull it up. I had to ask.
Slow service. Rude bartender. They closed down the bar at 11pm on a Saturday night when there was a pretty decent crowd in the room. It felt like the very fact that patrons were in the bar was a nuisance to them. The rooms are terrible. The last time we stayed there was a 1980s crt television in the bathroom. I'm not sure how any sane person could ever stay here and feel like they got their money's worth.
I would recommend switching out clock radio for a better quality product. It was unplugged and therefore I discovered that it can't be turned off unless you unplug it. Had trouble resetting it, asked for help.
Bonnie Castle Resort Marina is a US Lodging based in Alexandria Bay, New York. Bonnie Castle Resort Marina is located at 31 Holland St, Alexandria Bay, NY 13607, USA.
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